Refund Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase, which is why we offer a straightforward refund policy to ensure a hassle-free experience.

Eligibility for Returns

To qualify for a refund, items must meet the following conditions:
  • Products must be returned within 60 days from the date of delivery.
  • Items must be unused, unopened, and in their original packaging, with all tags and seals intact.
  • All returns must include the original order number for verification.

Return Process

  1. Contact our customer service team to initiate a return. Please provide your order number, product details, and reason for return.
  2. Once your return request is approved, we will send you a return shipping address and instructions.
  3. Package your items securely and ship them back to the provided address. We recommend using a trackable shipping method, as we are not responsible for lost or damaged returns during transit.
  4. After we receive and inspect your returned items (typically within 3-5 business days of delivery to our warehouse), we will process your refund.

Refund Details

  • Refunds will be issued in United States Dollars (USD), regardless of the currency used for payment.
  • Once processed, refunds will take 5-10 business days to reflect in your original payment method. The exact timing may vary depending on your bank or payment provider’s processing times.
  • Refunds will cover the full purchase price of the returned items. Shipping costs incurred at the time of purchase are non-refundable, unless the return is due to a defect or error on our part.

Non-Refundable Items

The following items are not eligible for return or refund:
  • Products that have been opened, used, or damaged after delivery.
  • Custom or personalized items.
  • Gift cards (unless required by law).

Questions or Assistance

If you have any questions about our refund policy or need help with a return, please contact our customer service team. We are committed to resolving any issues promptly and ensuring your satisfaction.
Note: This refund policy applies to purchases made directly through our website. For purchases from third-party retailers, please refer to their respective refund policies.